Frequently Asked Questions

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  • What is a Virtual Assistant?

    A Virtual Assistant is a person who works  from home on a freelance basis.


    Using their own equipment and software, they assist small business owners by completing day-to-day tasks, such as administration, email and diary management and other duties.


    As Virtual Assistants are self-employed, this can be cost effective as no tax, NI, sick or holiday pay needs to be paid out, as it would by an employer.  This in turn can be cost-efficient for small businesses.




  • How can a Virtual Assistant help me?

    Sometimes there are not enough hours in the day, and so the help of a Virtual Assistant can be a professional lifeline.


    Virtual Assistants can get on and complete any administrative tasks which you find may be getting in the way of the day-to-day running of your business.  


    This in turn can help improve work-life balance and productivity for small business owners.


  • Are you registered with a government body?

    I am registered with the Information Commissioner's Office.  My registration number is:  ZB652277.

  • Are you insured?

    I am insured through Markel Direct with the following:


    • Cyber Liability Insurance
    • Professional Indemnity Insurance
  • Can I hire you for a one-off task, or do you require a long-term commitment?

    Absolutely!  My services can be hired on an hourly ad-hoc basis.


  • How does it work?

    If you are interested in any of  the services that I offer, please send me an email via the Contact page with your details.  We can then book a 15 minute Discovery call on Zoom to discuss your requirements, and objectives.


    Once this has been agreed, I will then send you a contract agreement containing works and agreed details.  


    Please note that this needs to be signed and sent back prior to commencing work.  

  • What are your working hours?

    My working hours are 8am - 4pm, Monday to Friday, excluding bank holidays.

  • Do you require a contract agreement before starting work?

    Yes.  A contract agreement will be sent to the client, and will need to need to be signed prior to commencing work.

  • What are your terms of payment?

    Please note that the first ad-hoc hour is to be paid in full, prior to work. 


    On day 8,  late payments will incur interest at 8% plus Bank of England's base rate.

  • What is your preferred method of payment?

    My preferred method of payment is bank transfer.  Details will be given when works are agreed.