Frequently Asked Questions
What is a Virtual Assistant?
A Virtual Assistant is a person who works from home on a freelance basis.
Using their own equipment and software, they assist small business owners by completing day-to-day tasks, such as administration, email and diary management and other duties.
As Virtual Assistants are self-employed, this can be cost effective as no tax, NI, sick or holiday pay needs to be paid out, as it would by an employer. This in turn can be cost-efficient for small businesses.
How can a Virtual Assistant help me?
Sometimes there are not enough hours in the day, and so the help of a Virtual Assistant can be a professional lifeline.
Virtual Assistants can get on and complete any administrative tasks which you find may be getting in the way of the day-to-day running of your business.
This in turn can help improve work-life balance and productivity for small business owners.
Are you registered with a government body?
I am registered with the Information Commissioner's Office. My registration number is: ZB652277.
Are you insured?
I am insured through Markel Direct with the following:
- Cyber Liability Insurance
- Professional Indemnity Insurance
Can I hire you for a one-off task, or do you require a long-term commitment?
Absolutely! My services can be hired on an hourly ad-hoc basis.
How does it work?
If you are interested in any of the services that I offer, please send me an email via the Contact page with your details. We can then book a 15 minute Discovery call on Zoom to discuss your requirements, and objectives.
Once this has been agreed, I will then send you a contract agreement containing works and agreed details.
Please note that this needs to be signed and sent back prior to commencing work.
What are your working hours?
My working hours are 8am - 4pm, Monday to Friday, excluding bank holidays.
Do you require a contract agreement before starting work?
Yes. A contract agreement will be sent to the client, and will need to need to be signed prior to commencing work.
What are your terms of payment?
Please note that the first ad-hoc hour is to be paid in full, prior to work.
On day 8, late payments will incur interest at 8% plus Bank of England's base rate.
What is your preferred method of payment?
My preferred method of payment is bank transfer. Details will be given when works are agreed.