Services & Prices


How I Work


I provide professional administrative support at a clear and consistent hourly rate of
£35 per hour.  Whether you need ongoing support or help with a specific project, my role is to handle the day-to-day administrative tasks that keep your business organised and running properly.


   Support can include:

• Email management
• Diary management and scheduling
• Client follow-ups and lead responses
• Invoicing and chasing payments
• Customer support
• General operational admin


You can book:

• Ongoing weekly or monthly support
• Short-term project support
• One-off tasks


There are no complicated package tiers, just straightforward, reliable support tailored to your needs.


Payment Terms:

Work is charged at £35 per hour. 


For new clients, the first hour is payable in full prior to work commencing. 


For ongoing support, hours will be agreed in advance and invoiced accordingly.


A non-refundable 50% deposit is required prior to work commencing.  Work will begin once the deposit has been received and the contract has been signed.




Services are delivered within your chosen package, based on your priorities and business needs.


Diary Support




  • Scheduling meetings/appointments
  • Calendar reminders
  • Arrange travel

Email Support 



  • Checking emails twice a day in the morning and afternoon (excluding bank holidays)
  • Email detox  -  deleting spam, unsubscribing from newsletters/spam
  • Check priority emails
  • Flag important emails
  • Actioning emails as required
  • Create email folders
  • Send holding emails
  • Archiving old emails

* Please note that a large volume of emails may require an initial email detox before starting the regular email management package.





Invoice, Quote & Receipt Handling



  • Writing up and sending quotes
  • Sending out invoices
  • Compiling receipts
  • Chasing late invoices



Administration


  • Including, but not
  • Updating documents
  • Updating templates
  • Data entry


This is just an example — if you need help with other admin tasks, just ask.

Customer Support


  • Responding to enquiries
  • Client leads
  • Follow-up with clients
  • Obtaining testimonials
  • Sending messages via social media regarding potential work

 


Diary Support


  • Scheduling meetings/appointments
  • Calendar reminders
  • Arrange travel


Email Support


  • Checking emails twice a day in the morning and afternoon (excluding bank holidays)
  • Email detox  -  deleting spam, unsubscribing from newsletters/spam
  • Check priority emails
  • Flag important emails
  • Actioning emails as required
  • Create email folders
  • Send holding emails
  • Archiving old emails

* Please note that a large volume of emails may require an initial email detox before starting the regular email management package.



Invoice, Quote & Receipt Handling


  • Writing up and sending quotes
  • Sending out invoices
  • Compiling receipts
  • Chasing late invoices

Administration




  • Document creation
  • Updating documents
  • Updating templates
  • Data entry



* This is just an example — if you need help with other admin tasks, just ask.






Customer Support


  • Responding to enquiries
  • Client leads
  • Follow-up with clients
  • Obtaining testimonials
  • Sending messages via social media